HSBC
Credit card

Hi,

As per my June month statement my payment amount is 7, 783.69, i have made the payment on 02 May by using HDFC Netbankin

but after two weeks the money is returned back stating wrong account (the account is registerd as per the details given by HSBC)

then i gave a cheque for the same amount... but from the day the cheque is cleared i am getting continuous missed call from HSBC.

now as per the latest statement the outstanding is around 1700/- .

tell me why i need to make the payment if the billed amount is only fine (late payment charges)

If i contact the Customer care they say you need to talk to my senior office they will put the call on hold saying that they are transfering but not even a once any one of the senior person as picked up

i have followed up for many days but nothing worked,

now i am getting calls from collection agent shouting at me in bad words (who the hell is he to shout at me if i am not liable to pay any money, i am having a respect in my societ, is this the respect the bank gived to me, but i am really disappointed to hold HSBC Card..), if i want to put it right i have paid a penny higher than the money i have to pay (i have paid 7, 783.7 for 7, 783.69)

If their is anybody responsible take care of the mail..

i have attached all the four month statements, my net banking payment receipt.

you can call me on 919884801654 (plz dont give me missed call and dont say it is system generated call, i am a professional working in a senior grade, dont waste my time by giving missed call, if u want money to make a call let me know in a mail, its strange that HSBC bank doesnt have money to make a call)

my card no - 4476 9299 6015 0537

i dont want to continue the account with u .. plz close my card.

Dont beg the persons to buy a card and speak at them what ever you like when the persons turns into customer.

Regards,

Alex

Company: HSBC
Country: India

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