HSBC
Levy of late payment & finance charges

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Levy of Late Payment & Finances Charges

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I am an account holder of HSBC for the past 5 years or so. I am using this card from the past 5 years or more I have been using HSBC credit cards very extensively..The card was extensively using by me and full payment made on each bill within the due date with no record of default. I never received any statement from the last 5 years and am paying the amount which bank people told me and some time they send there man for payment but after paying the amount is still stand there every time they charged interest from the last 6/7 months am nt swiping the card for any purpose am just paying without getting any statment from them but the amount is still there.

On follow up they reversed my late fee but was adamant in reversing finance fee though I was billing a huge amount on the card and making full payments every month for several years. This shows they have no customer service attitude for non defaulting customers. Now I have no option because I dont hv too much money to pay them because they are showing every time the same amount so pls take care of this and do justic for me am very thanksful to you.

Neelam Misra

bgmm_neel@yahoo.com, neelu397@rediffmail.com

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I am an account holder of HSBC (Card No. 4476 9299 8513 0902) for the past 5 years or so. I am using this card from the past 5 years or more I have been using HSBC credit cards very extensively..The card was extensively using by me and full payment made on each bill within the due date with no record of default. I never received any statement from the last 5 years and am paying the amount which bank people told me and some time they send there man for payment but after paying the amount is still stand there every time they charged interest from the last 6/7 months am nt swiping the card for any purpose am just paying without getting any statment from them but the amount is still there.

On follow up they reversed my late fee but was adamant in reversing finance fee though I was billing a huge amount on the card and making full payments every month for several years. This shows they have no customer service attitude for non defaulting customers. Now I have no option because I dont hv too much money to pay them because they are showing every time the same amount so pls take care of this and do justic for me am very thanksful to you.

Neelam Misra

[email]bgmm_neel@yahoo.com[/email], [email]neelu397@rediffmail.com[/email] Smilies

Company: HSBC
Country: India

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