HSBC
Bogus Card issued with out checking details

Recently i got a call from HSBC Hyderabad saying that some person had with drawn credit card and not paying money for the last two years.

Credit card issued to that person with my parent details and permanent details, my passport details and correspondence address is different. The card issued to that person is having his photo and name and signature, but it is having my passport number and my home town address. With out checking any details HSBC people issued card to unknown person.

Now the HSBC people called to my parents and asking to pay the amount, otherwise they will file a case against me related to fraud as the issued card is having my details. Without checking any address proof or details on the passport they issued the card and now they are harassing me.

Please help me in getting out of this issue. Whom should i approach?

Company: HSBC
Country: India

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