HSBC
Non receipt of credit card statement

Dear Sir

Sub: Request for reversing extra charges debited.

Ref: Credit Card 4384 5999 1157 6816 Account No 233-706399-606

A F Johnson - & Your statement for the p[eriod 11/5/08 to 11/6.

With reference to the above, it is observed that you have debited my account Rs.548.41 (aggregate amount) as various charges. In this regard I would like to bring to your notice the following facts.

1) I never received your statement nor your sms related to the previous bill. All I received is a SMS sent by you on 13/6. Immediately on receipt of the message I issued the payment cheque for Rs.1834.35 (including the payment for the current bill)

2) You will observe that I never kept any amount un paid till now. I always paid the full bill amount and that to before the due date

3) I seldom use my card. Amount utilised is also very less.

Charging me Rs.548.41 for a paltry amount of Rs.1485.10 is not justified. Hence I request you to reverse the amount.

Expecting a positive respose from your end. Please ensure that you send me the monthly statement & SMS regularly.

Thank you.

Yours faithfully

A F Johnson

Company: HSBC
Country: India

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