HSBC Credit Card
After payment the name is still reflecting in CBIL list

Use to own a HSBC credit card, I use to do regular credit card payment.

But One fine day HSBC stopped sending me the statement, despite og my so many request they never reacted properly, in NOv I told them I do not want to carry the card anymore Kindly send me the settlement amount as they have charged me unneccessarily intrest on it. I was told the amount which I am payable to bank is Rs, 10, 000/-, I was given the oprtion that 2500/- chq be issued fiest then balance which is 7500/p another chq payment, They never depoisted that chq, despite of my several reminders, to HSBC Noida, their call centre they never listened then one fine they called me and told that please do the stop payment of the chq, I told that kindly return my chq, because stop payment will be charged and in case they (HsBC) depoisted the chq and I dont have that much balance in my accont then chq would be dishonour and I will be ansewerable to the bank. They never returned the cheques THen in Oco 08 they told me to do the settlement I said fine Now I will give you one chq and I want the NO DUES Certificate also they said after the chq is credited in their account I will receive a o balance payment statement then they will issue me a No dues Certificate.

Now I got the NDC in Dec, but the problem is I applied for the car loan in SBI, they said that the CBIL report is negativ as they have wriitten the the legal fees is waived off.

Now I have no idea what to do, where to go, as its not my fault. The bank only gave me a amount and I agreed to pay that amount after paying also I am suffering.

Please help me out on this.

Rachna Sahni

Company: HSBC Credit Card
Country: India

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