HSBC Credit Card
HSBC Credit card lost & No response from HSBC

Hi,

I have lost my HSBC add on credit card 4384-5999- 8774-7713 (primary Card : 4384-5999-8788-7220) on 30th November and immediately lodged complaint in local Police station and HSBC customer care to block the card. But on 2 dec there were Rs 50, 000/-withdrawls on my lost credit (As per the statement issued by HSBC).

I have raised dispute with HSBC and asked them to give me the ATM details so that I can file FIR with police, instead of responding my request HSBC Collection department started bugging me every day to pay the amount. Yester day I got a letter from HSBC saying that they will report my case to you so that I will not get any loans. Till now my credit history is very good and I am holding another credit card from HDFC bank and several loans from various banks and I never had any bad remark on my credit history.

This toatally irresponsible on HSBC part as they didn't respond to my queries more over they are threatneing me.

Even today some one from HSBC came to my home and asked my wife to pay the amount in my abscence which is unfair.

Please look into this issue and do justice to me.

Thanks

Sharath Kumar Kanderao

Company: HSBC Credit Card
Country: India

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