HSBC Credit Card
Unnecessary Finance charges on HSBC c.card

Hi,

I am a customer of HSBC Credit card. I was having a Insurance policy since march. The EMI of 777/- was going every month. In September I went for a Balance transfer. I kept on paying 777/- per month for Insurance policy. But later I saw in my statement that 400/- as finance charges was charged every month. I checked with customer care they said before taking the balance transfer it was informed to me that any new transaction will be not considered and the payment made for that will go to Balance transfer. Now I say if it is so then the ongoing Insurance policy was not a new purchase. It was just an EMI that was charged to me since last 1 and half year. But they say they consider it as new purchase. But if they consider it as new purchase and they were aware that one EMI is going on then they should not offer me any balance transfer. It means they were aware that if they give me balance transfer then they can get 400/- as fine every month.

Company: HSBC Credit Card
Country: India

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