HSBC Credit Card
Harassment

Dear Sir,

I was issued a credit card by HSBC in the year 2006. The HSBC executive was not confirmed me about the actual interest rate. I was not received the statement regularly. Even I have paid the amount regularly (as the statement received). But I found that the payable amount was increasing every month while I was not purchasing anything. One serious problem is that the opening balance in the statement was very much higher than the previous month's closing balance. How is it possible? When I call to customer care they behaved very badly. They register my problem six times But I was not received any solution from their side. Nobody is taking the responsibility for the fake statement. They are mentally torturing me very much. Now I want to close my account with full and final payment than I called to customer care. They said, my case is transferred to the recovery department. They provide me some contact numbers of recovery department in Noida. When I am trying to contact them nobody is picking up the phone.

I am requesting to Honorable Resreve Bank Of India to take any hard action against such type of Fraud Banks which are harassing the people of India.

Company: HSBC Credit Card
Country: India

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