HSBC Credit Card
HARRASEMENT

To HSBC BANK,

This is to inform you about a credit card no 4476-9299-8705-5446 for which I have been Froude by HSBC bank. As according to consumer law & fair debt collection practices I must try to to resolve the matter 1st with the service provider it self. When I used this card I was never use to get timely statement in last I have to decide to close the card with a mutual agreement with the bank to settle the card for rs 23200/ for which I have letter from the bank for 7 mar- 2008. Signed by AVP- Debt management (Mr mohit chopra). In this hole process thers been several laws which was taken for granted . a collector came to my house while I was not present and have disclose the debt to my mother were according to law you cannot do that if the customer is above 18 year of age. After paying the balance of Rs 23200 in six installments starting from 15th mar by the cheque no .738832 till the last payment of Rs 3865.00 for aug by cheque no 036038. To the collection agency HORIZON CREDIT MNT SER, 52 OLD RAJENDER NAGAR 3RD FLOOR NEW DELHI -60. To the collector Mr pankaj. After paying all the installment when asked Mr. pankaj to send us the zero balance letter it was informed to me that this process will take at least 2months and you will be receiving a zero balance letter. After facing with the great hassle with HSBC bank it was understood that will not be receiving any letter for which it was already informed to Mr pankaj . after all these month the letter which I receive from bank is from SANJEEV SINGH & ASSOCIATES ADVOCATES about the same account as still running on default status. Now its to inform you that I have faced lot of mental harassment from the bank regarding the same account which has been settle for which I have paid this is a last try from my end to let you no if you can send me the zero balance letter. Or rest I should reply to your legal notice from sanjeev singh.

Thank you

Abhishek sengupta

Company: HSBC Credit Card
Country: India

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