HSBC Credit Card
Credit card payment dues- card no. 4384599993171932

To,

HSBC,

Dear Sir,

Card no. 4384-5999-9317-1932

I refer to your bill for the period of 21 Jan 20Fef2009 for Rs 5347.55

In this regard I may draw your reference to the offer of settlement of Rs 2000.00 made during the month of Feb. However, the letter of offer had not specifically mentioned about the nature of amount due therein as types of dues varies from Credit purchases, ATM withdrawals to late fee and financial charges.

As it may be noticed that I have not held back any amount due as a result of credit purchase. The dispute is with regard to a few days of delay in the payment that too on account of late collection of cheque dropped in the collection box and for which you have been charging Late fee and and other financial charges which over the period has swelled to Rs 5347.55 . This amount consists of only the above charges and does not include any credit purchases.

The narration of settlement of dues may give an impression that the card holder might have made default in repaying the dues on account of his credit purchase/ATM cash withdrawal and due to certain prudent reasons the bank wants to write off the dues or accept a lower amount through a compromise settlement. Non specifying the actual nature of dues in a compromise settlement would effect the future financial transactions with any banks.

Further, I am happy to note that for the first time you have dropped late fee of Rs 400.00 in the captioned statement, being continuously charged on my card till the previous bill. I am unable to note the genesis of charging this late fee all along and now being dropped which I have been asking for.

I therefore request you to verify my accounts for the dues payable and issue me a fresh statement of account for the financial charges only without the late fee amount, which I would be willing to pay although all these charges are notional in nature.

With regards,

M.Nagaraja,

A-506, amarjyothi Apartment, 85, Kanakapura Road

Bangalore-82

Dated 02.03.2009

Company: HSBC Credit Card
Country: India

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