HSBC-Credit card
HSBC-TATA AIG Insurance

From Date:10-03-09

P.Muthu Kumaran

Coimbatore

To

The Manager

HSBC Bank

Subject: Credit Card Statement. Card no is 4476 9299 8517 2755.

Sir,

I am Muthukumaran from coimbatore. One year back Nov I had a HSBC credit card. The card number was 4476 9299 8517 2755. I have very low english knowledge. In November your bank people call me and told that the plan of TATA AIG. But i told them i have no interest. They told “if we tell this plan through phone is not effective. So we sent the plan details only, then you decide. If you not interested in this, should not pay money”. They have spoken in tamil then they give the line to a recorded call in english. They already told “the recorded call be in 3minutes only. So you tell “yes” only to them and don't ask doubts. So i told them “YES” without understanding. On this time i was in my native place for my medical treatment. After two months i came back to coimbatore. You sent the statement to me with TATA AIG policy. Your bank people cheated me by using my poor english knowledge. I never use the card any one time. So i became angry and cut the card, sent it to your bank with a letter. Then i had gone another company and also change my address. Last 1 year i was in north india for my official work. I didn't use my tamilnadu mobile number in north india. In between this duration i came tamilnadu sometimes. That time only i use my tamilnadu mobile number. That time your bank people called me for payment. I told my problem to them. I had sent e-mail to your bank. But no response. In call center people doing the same. That times i had spent short period in Tamilnadu. So i couldn't solve the problem. Anyone person not available to tell my problem. But credit card statement is come through message to my cell. The amount is raised above Rs.23000/- by adding late fee. The whole amount is TATA AIG policy with late fee only. I didn't use the card even one rupee. How can i pay money?

I am mentally very disturbed for your bank activities. Please take action to close my account. Otherwise i will go to consumer court. I shouldn't pay even one rupee. You thing my problem to be in my position.

Note: I made this letter by an another person. My cell number is 98942-59359. You call me after 5.30pm in tamil only.

Your's Faithfully

Date : 10-03-09

Place: Coimbatore (P.Muthukumaran)

Company: HSBC-Credit card
Country: India

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