HSBC Credit Card
Unnecessary harrasment for non existent payment

I was holding a card of HSBC (4476 9299 8779 9944) and asked for a balance transfer of RS 15000 about one and half years ago. The DD they sent me didn’t reach me. I called up HSBC and also informed them through my online account about the situation.

Even though I informed that I didn’t receive the DD, The HSBC India people started sending me bills from the next month. Now the situation is that the amount has been increased to 32000 adding late fees and finance charges.

When I contact them they ask me to fill indemnity bond. Why shall I fill anything when they are at fault. It is their DD and they must know that it has not been used, so why cant they cancel that.

They are calling me for payment everyday; the payment which is practically I haven’t used.

Company: HSBC Credit Card
Country: India

  <     >