HSBC Credit Card
Wrong information to CIBIL by HSBC

I got an information from my banker where I applied for a car loan that one of the credit card company has put some amount to be written off in CIBIL against my name. On cross checking with CIBIL (by providing the control no. that my banker gave me, I got the following information from info@CIBIL :

Account type: CREDIT CARD

Account Status: WRITTEN OFF

Amount Overdue: NIL

Reported by: HSBC

Account Information:4476929999464008

Date Reported:28-02

Control Id No. details:

Control Id No: 391021894

Written off amnt: 25194 for credit card dated 24/09

My Name: Indubala Menon

Date of Birth: 16th Feb 1980

PAN Card: AKNPM0426B

My complaint to HSBC team:

The above mentioned card was settled by me by way of monthly instalments as per the settlement letter issued by you. This was not written off as claimed by you. This happened 2-3 yrs back and hence was not expecting any such problem from your side. I am trying to trace out the letter issued by you, however request you to cross check your records and revert at the earliest. The information provided by you to the CIBIL is incorrect causing my credibility. Details of the letter issued will be provided once I manage to trace the same.

Thanks and regards

Indubala Menon

Cochin

Company: HSBC Credit Card
Country: India

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