HSBC Credit Card
Extra charges without informing me (HSBC Credit Card)

Hi,

I am Raghavendra working in medium range Software Company. One back HSBC marketing agent approached to my company and provided the credit card for free of cost and said its life time free card there be no any processing fees and annual fees or charges on the credit card. During the verification process HSBC customer care called me said the same about charges.

But now, after 1 year 2 months they charged 700 72.10 (Service tax) for primary card and 350 36.05 (Service tax) for add-on card. I called up customer care, they saying that they decided to have charges from this year.

Even without informing me, HSBC charged Rs. 1158.15 in current month’s bill.

If they could informed me last month, I would have been cancelled the credit card last month itself. Please can I know any contact to resolve this problem?

Advance thanks for your help...

Company: HSBC Credit Card
Country: India

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