HSBC Credit Card
Withdrawl of EMI facility without any intimation

Dear Sir/Mam,

I am using credit card of HSBC bank (4476 9299 8185 5833) for a very long time. Earlier when i made a transaction of more than Rs.3000/-, they use to call me and intimate me that i can convert it in to EMI.By getting attracted by this facility i converted my transaction in to EMI.After that also i again converted my some transactions in to EMI and always made its payment with out any failure. Recently i purchased a digital camera. As i was not able to pay the full amount at that time, i purchased it through their credit card. When i called them to convert it into EMI, they refused me by giving the reason that company has withdraw their scheme and when i asked them about its non intimation, they replied me that it is company's internal matter. I am continuosly communicating them through email, but i am not getting any convincing reply from them. This matter has made me mentally disturbed and harrassed. So, i request you to kindly help me out from this situation.

Regards,

Vinesh Kumar

9958992402

Company: HSBC Credit Card
Country: India

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