HSBC Credit Card
Charges Against a Lifetime free card

HSBC Credit card DSA have sold a Credit Card telling me its a lifetime free card in 2006. In 2007 November I suddenly receive a SMS from HSBC requesting me to pay a Minimum amount. Till then I have never used the card for any transaction. I called the customer service to enquire about the matter. The Customer service representative replied back that it was a charge for renewing the card. I told her that my card was a lifetime free card. Then that customer service person informs me its not a lifetime free card. She also informs me that the charge was levied in April. So i asked why was i not informed at that point of time. They said that they must have communicated me but I may not have received. So i asked them to cancell my card. Now they are taking time to cancell the card.

Company: HSBC Credit Card
Country: India

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