HSBC Credit Card
ILLEGAL Transaction from my Credit Card

Dear Sir,

I had HSBC Credit card, That I received in JULY. I never used my credit card to make any transaction. In March I received a mail from HSBC team that there were Transaction of 43, 000 from my credit card. I immediately replied to the mail and called the HSBC customer care, told them that I have not done any transaction from my credit card. The Customer Care Executive told me that it might be possible that there is duplicate credit card issued and asked me to logged a complain to HSBC.

I logged the complained and came on overseas project, after some 3 months they informed me that they have done their investigation and according to them the transactions are done by me only and asked me to pay the dues.

I replied to that mail and had few conversation of mails with some of their employee, after that they told me that they would again investigate the issue... again after 2-3 months they came back stating the transaction are legal and done by me... and asked me to pay.

I don't know, what shall I do now... I am very much stressed, as every month they sent me credit card statement with some addition to it...

Please suggest!

Thanks,

Quma

Company: HSBC Credit Card
Country: India

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