HSBC Credit Card
Annual Fee Payment

Sir,

My name is Able Alias, I have holding HSBC Credit card since last two years. When I took this credit card, the HSBC Agent told me it is absolutely a free credit card, its have no annual fee and joining fee. But last year (09) they have charged more than 1000 rupees as annual fees, when I got the statement I have called the HSBC customer care agent and asked my complaint about annual fees charged against my free Credit Card, then they had waved off the annual fee amount. But this year also they have charged the same annual fees amount (Rs.1644.92 with late payment 400.00 Service Tax 41.20 Finance Charges for this statement 41.31 Service Tax 4.25). This year also I have called the HSBC Customer Care Agent, but they told me, the company policy changed, so that the annual fee should not be waved off, you should pay the annual fee amount, they waved off only the

late payment Charge Rs 400/-. So I have paid Rs 1204/- on 23/07.

My Details-

Name - ABLE ALIAS

Primary Card No – 4476 9299 9446 6594

Date of Birth – 18-03-1980

Card Expired on -06/09

Please consider this letter as my complaint against annual fee charged against my Free HSBC Credit Card and take necessary action.

Company: HSBC Credit Card
Country: India

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