HSBC Credit Card
Card Blocked without reason

Hi,

My credit card no is 4384 5999 9191 4911 named Jitender Kumar, from past two year i am using the cc of hsbc, there is not even a single complaint /issue between bank and me, no payment due no outstanding amount due, timely i have been paid all the payments.

Now all of sudden my card has been blocked, where my July - Aug cc statement outstanding is Rs 10.71 only and available balance Rs 00, after enquire so many time to bank no 011-23739696 i got to know that my card has been blocked and being handedover to collection department, when asked why, due to recovery of Rs 100 bank has handedover my card to the collection department without intimating to me, also which money (RS 100) is already deposited to the bank by me timely according to monthly statement.

No satisfactory answer i have received collection department, nom which i received from bank 0120-4302133 for collection department, when asked the reason, replayed bank has handedover to us reason bank can brief to you better.again no satisfactory answer.

Please look in to matter ASAP and solve this reactivate my cc

Company: HSBC Credit Card
Country: India

  <     >