HSBC Credit Card
Harassment by Recovery Agent

Dear Sir/Madame

I was holding a HSBC credit card about 4-5 years back. They recorded a transaction of about Rs.1, 500/- which was errornous and reported by me for the same.

After that since i did not receive any response from their end, I cut the card into 4 pieces and sent it back to HSBC stating that i did not want to continue with their card.

Since then i am receiving monthly statements showing unpaid amount. They keep adding interest and penalty charges every month. This phenomenon is happening every month since last 3-4 years accuring a total unpaid amount of about Rs.16K. THERE IS NO ACTUAL TRANSACTION SINCE LAST 3-4 YEARS (EXCEPT THAT ONE ERRORNOUS TRANSACTION)

Recovery agent Mr. Bhagwan Swarup is called from 01145536073 at odd hours and harassing me using very very foul language. I have even taken recording of this call.

He has even called my home and used abusive language with with 8 year old daughter. Infact she was so disturbed that it took us about a week to settle her down.

Please guide me as to how we can complaint against this person.

Rgds

Niral Dave

Mob: 9824066867

Company: HSBC Credit Card
Country: India

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