HSBC Credit Card
Credit card illegal transactions charged on my account

Sir,

Bank claims a sum 232 ruppees, principal amount from a unknown transaction which became 89000

How can I be held responsible for paying such an amount.

I need assistance from Consumer Forum in ensuring that my family is not harassed due to the dispute between me and the Bank.

Also can the RBI not make it mandatory for the bank to divulge the transaction details of the amount they are charging me.

My card number with the bank is: 4384593706261080

The bank's official number is:

Mrs. Sathya Srinivasan,

Nodal Officer,

The Hongkong and Shanghai Banking Corporation Limited,

No. 96, Dr. Radhakrishnan Salai,

Mylapore,

Chennai - 600 004.

Email: nodalofficerinm@hsbc.co.in

regards

divyank

FYI...

They claim that a transaction happened 23 Nov of amount principle amount: 11902 and for 5 years they stayed quite allowing the illegal transaction amount to come to approx 89000 and then cause mental harassment to me and my family.

However, by that time I had changed the residing city (chennai) and had no way

to transact with the bank. This is purely bank's negligence and error in their systems or a possible fraud within their employees.

Their agents threatened me to spoil my CIBIL rating and disallow any loans that I could get thereof.

Past 2 months they are making excuse for not sending me the details of the transaction incurred by me.

I had asked for a detailed statement incurred from 2004 March to till date to know their ingenuity.

regards

divyank

Company: HSBC Credit Card
Country: India

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