HSBC Credit Card
Misguided & extra charge in outstanding after payment in time

Dear Sir/Madam,

I am holding your credit card No : 4476929985346730

while taking your telecaller & concern agent confirm me that i can credit amount for the 52 days without any charge.

i purchaged some item forthe cost of 1175/= on dated 17feb & made my payment through check on dated either 12th or 14 march, i dont know why it was nit get cleared till 22nd April,

Now I am getting your outstanding of Rs1300/- which was wevered gy your telecaller for the Rs 400/- which is still pending of Rs 900/- Noew issue is...

1 : I was misguided by your agents for the credit time limit for 52days, doing the query now they are telling after 21st the time limit is only for the 20days. so i have to pay penalty.

2: I have already submitted my check on either 12th or 14 march why it was credited on 22nd April.

3 why should i not assume all the things are done to make a earning of Rs 1300/- or Rs 900/- from inocent customer.

It is a completelty frustating thing, I am having very Bad experience through your Credit Card.

So Request you to Pls get resolve all the matter. & consider this mail as per request to close my credit acount & lock/ block my credit Card.

Company: HSBC Credit Card
Country: India

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