HSBC Credit Card
Claim of undue charges

Sir,

I am using HSBC Credit card No. 4384 5999 1422 0339. I always paid my usage amount within time. HSBC in collaboration with TATA AIG insurance had tried selling me an insurance plan couple of years back. I intimated my rejection of the offer to HSBC customer care within stipulated time. However, the next credit card statement was showing premium amount due. On nonpayment of such premium charges, further next bill had an element of interest, service tax and late payment charges in addition to next premium charges. This went on for the whole year. Further, all monthly statement continued to levy late payment and interest charges thereon. This has resulted to an outstanding amount of Rs. 31, 464/- as per the last received statement period 17th May to 16 June 08.

The matter was raised to customer care several times with no result. Also, white mails were sent to bank twice with no revert from their end.

I would request the concerned authority to arrange for reversal of entire amount in my next bill and also an assurance that collection team shall stop visiting my home.

Your early action is solicited.

Thanks & Regards

Manoj Chandak

09831839121

Company: HSBC Credit Card
Country: India

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