HSBC Credit Card
Unnecessarily charged Insurance premium

When I received my first statement of credit card from the bank, I saw they have charged insurance premium, wih processing fee. The same day, I had called at helpline no. 66800001 and requested to cancel, insurance charged in my statement. The letter for the same, was also dropped in the drop box on 16/08/08.

Again, today i.e. 16/09, I got the second statement, in that

also the insurance is charged and previous balance, towards non-payment of earlier payment is also shown. When I contacted the Manager Dalaksha, she told me that, we have got your request on 13/08, your insurance is cancell but you have to pay the oustanding.

How, one will come to know before, what the hell, they are going to charge in the statement.

Today, excluding my premium part, I have paid their total amount through visa money transfer online.

Company: HSBC Credit Card
Country: India

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