HSBC Credit Card Division
Late Payment charges for no fault of mine

Hi,

I had a HSBC credit card bill for the month of July for which the due date was 4th Aug. I dropped in the cheque on 3rd Aug and since there was a Bankers strike it got cleared only on 8th Aug. For this, under various different sections, the Bank charged me an amount of 2000 Rs. for delay in payment in their next bill. I called their executives and requested them to consider the Bank strike and waive of the charges, however they were adamant and offeref to reduce 500 Rs of that. Since it did not justify me paying this charge for no reasons, I paid for the purchases and did not pay the penalties & also requested to discontinue my card. However Bank now says that they will not discontinue until I pay my complete penalty charges.

Need help to sort this out.

Rohan Fernandes.

Mumbai

Company: HSBC Credit Card Division
Country: India

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