Hsbc gold credit card
Harresment of recovery department

Dear sir/madam

with reference to my credit card no: 4384 5999 9150 1171

I had taken HSBC gold cedit card on jan 08, i was informed that this card is life time free gold card, there will be no joning fees, no annual fees.but wen i receved my first statment for the month of feb 08 in that statment there were charges of joining fees, annual fees, service tax of Rs:3932.60.as soon as i receved statment i had called customer care for the reversal of charges & your customer care executive Ms neha told me that she will reverse the charges for the same. she had also given complaint no:2803892992 Dt:13/03/08.when i receved my next statment for the month of march as the charges had not been reversed yet.as soon as i receved statment fo the month of march i had called to customer care again.your executive again told me that she will look in this matter on priority bassis.after that i receved statment for the month of april 08. some charges had not reversed again i called customer care she told me she will reverse the charges.

i am really ed up with your service.i dont have time to follow for the same again.

i am also receving calls from your recovery department from delhi of rahul they dont have sense how to talk with people.

i had not yet used my card for a single time till now & i dont think i will use in furture. please look in this matter on priority bassis.

Company: Hsbc gold credit card
Country: India

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