HSBC - Gold Credit Card
HSBC Service is pathetic

Dear Sir,

I’m HSBC Gold credit holder since Aug 05.I didn’t use this credit card till today. But this month Feb I have received credit card statement with outstanding due amount of 10, 397.64.I have recived statement only twice. one is when outstanding due amount was 4000 & second when 10, 397.64.When I called HSBC customer service center to inform about 4000 due they said they will get back to me. After 6 month when I received statement is of 10, 397.64.I have applied for Home Loan with IDBI which also not processing because my due is updated in CIBIL through HSBC.When I chase HSBC by sending thousands of mail, phone calls, visit bank, collection finally I have been told that your credit card usage is 0 but this due amount includes interest, service tax, finanace charges. I am ready to pay my outstanding but when I requested HSBC to provide details about entire outstanding then they decline. Thus I have experienced distressing, fraud, unethical service from HSBC.My humble request to everyone to don’t trust on HSBC.They are itself fraud.

Company: HSBC - Gold Credit Card
Country: India

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