Hsbc gold credit card
Billing problem inspite of making the payment

Sir, I had HSBC Gold Credit card.(4384 5999 0932 6844) On 16th Dec. 2005 I purchased gold of Rs. 4379/- and paid through my HSBC Credit card. (No overdues at that time in my account) I paid my outstanding amount on 30 Jan through bank ch. favouring my HSBC Credit card no. Amount paid Rs. 4500/-. The ch. was hounoured and cleared from my account on 1st Feb. 2006. Inspite of this in the very next statement of HSBC C.Card the amount was not reflected. so I enquire about it and at last I fax the details of the ch. with Bank Certificate to HSBC - Chennai Office as per the instructions given by Customer Care office of HSBC Bank. Inspite of putting all the things in written within very second next statement I received HSBC bank take no action and my paid amount of Rs. 4500/- was not credited in my account in next 4-5 months statement. In the statement of May- June statement of HSBC it was mentioned that due to overdue your card account has been closed... again I visited the HSBC BANK office and gave all the proof with written letter to the authority... bank did nothing in my this genuine problem. I regularly received the monthly statement... than after with incresing amount high and high. I received legal notice... time and date given in the notice to represent my case against bank legal officer... I went to his office with all the details... eventhough no result come out. Bank harrasment continues for repayment the dues..and it continues till today... due amount become as high as round about 3- rs. I repetedly inform the HSBC authority regarding this but no one is responding. Now I come to know that HSBC bank has put my name in defaulter's list and because of this my Vehicle loan and my personal loan were rejected. What should I do now? kindly guide me.

Company: Hsbc gold credit card
Country: India

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