HSBC Retail Services
This company needs to go away!

Hi Support

My name is Clinton R Gyles,

I volunteered repossession on my motorcycle completed yesterday on 03/21/08.

MY ACCOUNT NUMBER IS 410216-00-231489-2 AT HSBC Retail services

I am writing to you because I have made a transaction through Western Union MTCN:923-359-7029 to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC Retail service.

MY ACCOUNT NUMBER IS 410216-00-231489-2 AT HSBC Retail service

I really do apologize my account went into collections department. I had fallen into bad times I have made a couple of payments prior to this the, closest month was December. Just shortly my loan defaulted.

I called the collections dept to try to fix this. When I called the first time I was told I was 121 days past but I did make a payment in December,

I asked what I could do to fix this the female told me to bring loan up to date and pay all the back payments up yo date $1, 280.90 I agreed.

I contacted the western union closest to me. They told me it was going to cost ex number of dollars.

So I called back HSBC Retail service Collections dept, to see if they would do electronic withdrawal from my checking and a different agent told me even if I made the payment of $1, 280.90 that my account would not be reinstated.

SO I asked to speak to a manager and then that person told me the same thing.

I was ok with this... I said come and get the motorcycle ..

The repossessions company called and they said try to call the HSBC Retail service back and try to work something out.

I did then I was told the same thing the first time I called ..So I thought they were in fact giving me another chance and I went to make the payment of 1, 280.90 through Western Union MTCN:923-359-7029 went and made the payment I thought this was awesome. Then I called to give the receipt number they put me on hold then came back on and told me even though I made the payment of 1, 280.90 and brought account up to date they said they are still taking the bike. So I demanded my money back and they said call western union .. I said I all ready did they told me to contact you. Then I asked for a manager again they told me THERE IS NO WAY THEY ARE GIVING MY MONEY BACK. and they still taking the bike...

I tried to make good on this loan why did I get mislead I was being very honest to HSBC RETAIL SERVICE

I stayed in touch with the repossession and HSBC Retail Service whiles I was applying for loans to pay the bike off. I had gotten now where because HSBC Retail service all ready put it in my credit report..

Can you some how put this note on my credit report ..

thanks Clint

Company: HSBC Retail Services
Country: India

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