HSBC Silver Credit Card
Irrelevant Billing Procedure

Dear All,

I have been a customer of HSBC Credit card which was issued to me a year back. Since then there is no correspondence from them. Since then I have also opted not to use it as it seemed to be some fault on the company's side.

It was two days back when all of a sudden there was call from Mr. Dipak More, Executive HSBC, Baroda that I need to pay a minimum amount of Rs. 500/- to keep my account active. I promptly paid it within couple of hours. I also requested him to update my correspondence address and contact number and e-mail so that I could be in touch with the bank via email.

Also to add that I just inquired about my any pending amount due to the bank (which I thought would not be any!!!) But to my surprise the total outstanding amount to paid by me was soaring Rs.15000/- I was taken aback to hear this from Mr. More and I again requested him to Mail me the detailed statement of my "SAID" expenditure through this credit card. But till date there is no response from the bank.

I hope somebody would please guide me as I donot want to continue banking with this bank.

Regards//

Shridha

Company: HSBC Silver Credit Card
Country: India

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