Hsbs bank credit card
Charges levied without my confirmation

Sir, I hold HSBC CLASSIC card No. 4476 9299 9669 6792. My transactions are till date good. My last perchase was of Rs. 29500/- in the month of August and I have paid the charges in time. I have been charged repayment protection premium, finance charges service tax etc without my concent. raised complaint in july not to levy futher this charges and revoc all previous chages, complaint number is 2810142727. revoced only some charges and againe continued to charged for one month and than interest on the same for continues two months and still further on. on telephone i wasted many hours but all uneducated staff in a/c donot uderstand the a/c. i had Royal Sunderum policy renuwal which I cancelled prior to renewal and got confirmation from the insurance company of full amount. with all this done in time, the customer care deparment are huressing me by putting my call on hold for minutes together and not putting me to right persone. This happened for 5 times and my amount they are increasing by leving more then rs.800 per month for nothing.

I therefore request you to look in to the matter and do the needfull to get all the chages cancelled and retified and restatr my blocked card at ealiest.

awiting for the reply.

Thanking You,

Yous Truly

Klapesh N Shah

9821106543

aasharealtors@in.com

110/c/1, Vithal Apartments,

S.V.P.Road,

Borivli (West)

Mumbai 400 103.

Company: Hsbs bank credit card
Country: India

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