Htc
No response on waranty service

To,

concern responsible managers HTC

This is rupesh here i have given my phone HTC p3400 for waranty on 03/07/09 to (SALORA

INTERNATIONAL LIMITED 1-1-167/2, 1st Floor Abdullah Mansion, Alexander road, SECUNDERABAD-500003. Phone:040 27807315-16.) complaint no:186 and i have not yet received my phone till date, each time when i call on above number they say that your set is been sent to tne company for replacement in a couple of days we will call u. This was said more than 08 times when ever i call them, their is no response from the company.the service center staff dont know how to explain the customer, when finally today i, e. 20/07/09 i asked for my phone the staff says to call ur HTC head office for the reason and giving the delhi number, when the phone was given to them they said they will give within 06hrs like that they started telling more 03 days 04 days and it was countinuing finally today they promised to give last chance to wait for 72hrs or else do what ever u want to do.

what does it mean we purchase hand sets for this purpose, is that what HTC mean

if that is the thing we suggest all consumers not to purchase HTC phones were their service is not good

i would like an early action to be taken regarding the complaint which will be really appreciable..

Thanks

RUPESH

(AIR INDIA)

Company: Htc
Country: India

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