Htc
Faulty earphones returned

I have HTC 3400i handset which is still in warranty. Within span of a month earphones began to malfunction. So I visited its service center at Vikroli. They promised to return me new earphones within 15 days.

But I had to visit the service center for 5 times as they failed to return earphones even in 2 months. Lastly after some arguments (they even dont respect or care for customer) they handed me earphones that were repaired not even the new ones.

Within a day or two it started to malfunctioning again. I dont know how to deal with them as even thought of visiting customer care (which is 45 min away from my home) reminds me of their previous service.

Now even I seems to have forgotten invoice number but it was something like 6575

Company: Htc
Country: India

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