HTC Model-P3300
Non responses on various issues
- 10-27-2008
- 38
A horrifying experience with HTC continues further to all my mail on GPC now the P3300 has stopped responding to GPRS none of the URLs open and the operator has clearly said that it is the handset problem. I think you guys are tasting my patience and I believe the down time on the call had gone up to more than 12 days I believe your service incharge has taken a indifferent approach on all the service pending issues just shows the uncarring attitude and I am sure that will go long way in getting HTC a bad name ;Attached old mails I have send youll a mail on 21st Oct and still no support by mail/call;Mail of 21st October: I am extremely disappointed the way youll address the customer querries, it is only reflects the poor service quality which HTC is offering its more than a month and I am still to get the GPS activated or functioning on my HTC P-3300 the customer care executives either dont understand or show grossly indifferent attitude in resolving the problem. I was promised that somebody would call (A senior) to address the problem, so far no call no reply. You expect the customer to run helter shelter and then give the Service centre number (Another Bad Experience). I want this to be resolved ASAP or else I will have to take the matter through the legal front for all the mental torcherment after buying the product. Please also find my trailing mail; I have already send my querry on the GPS problem which I am facing on the P3300 and I also spoke to your executive on 13th Oct (Toll Free number) he was not able to resolve the problem and promised that his senior would call back I am yet to receive any call or a mail answering my querries/problem
Company: HTC Model-P3300
Country: India