HTC P3300
Poor Customer care

Dear Sir/Ma'am, I bought a HTC P3300 Cell phone a few months back from Mercury Electronics, New Rajinder Nagar Market, Shankar Road, New Delhi. The cell developed few faults after some time: 1. The GPS used to start on receiveing any incoming call. 2. The internet used to get started on incoming calls. 3. The loudspeaker used to get activated on receiving any incoming calls. I gave the cell for repairs to the shop who promised to get it back repaired after a week but I received another cell phone after a month and half. The cell did not belong to me- it was another piece. I had to confront the dealer with the IMEI number and then only the dealer accepted that it was not my cell. He took the celll back and then after another 15 days he gave me another cell phone with a receipt from the HTC Pitampura service centre claiming that the IMEI number has been changed as I am being given another cell with a new mother board. The cell still had the problem of speaker gettng activated on getting any incoming call. Also it has been 2 months and I have yet not received the stylus which the service centre has kept with itself promising me that it would be delivered to me the next day.

Company: HTC P3300
Country: India

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