Htc-touch
Poor service

I purchased htc touch mobile from hotspot vasundhara enclave delhi in june and also took a care pack. For last two weeks am facing problems that callers voice is not audible at the my end. I went to the same hotspot store and asked if a temporary replacement mobile can be given to me to manage my work. I was replied yes, but after having being kept waiting for over half an hour they said that no replacement mobile can be given now and i have to come again after two days to take the replacement mobile. The person attending was Mr. Anwar, who disappeared from the scene. I left a message that they should call me back whenever a replacement mobile is available they should inform me. No response so far. I asked for a complaint book but i was given a visitors book with no serial number on pages.i have recorded my complaint there also.

Company: Htc-touch
Country: India

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