Hutch Bangalore
Beware of Hutch in Bangalore

I bought a new HUTCH prepaid on 2nd April and i submitted all the documents with photo to a shop near KidsKemp. They were very prompt with sim activation (10 mins only) but then it started showing me its true color. I roamed with it to almost all the MAJOR parts of Bangalore and the network strength was pathetic, with very frequent call drops and heavy network congestion. It took me 3 full days to reach the customer care using their toll free# 111.

Then on 13 of the same month they send me an SMS that they still didn’t get my documents and they wanted me to deposit the same in a nearby HUTCH Shop. Well the very next day they barred my outgoing calls even to the toll free nos. and i was left all by myself asking the whereabouts of a Hutch Shop and no body told me the exact location of any near Indira Nagar, except that it is on 100 ft Road. So for someone who is new to Bangalore, doesn’t know the local language and cant reach the customer care what the hell do you expect him to do other that getting frustrated.

Well some how after walking for about 2 and half hrs i finally reached them and they say its Govnt. rule to get the documents the second time and that it will take 24 hrs to activate the outgoing Calls. Then again after 24 hrs they have not uploaded the details and I'm left with nothing but to again go to Hutch Shop request those lethargic persons to do some needful. Any ways I’m fed up of HUTCH here and am willing to throw my sim which still has a call value of Rs 150 left in it so that Hutch can use it to improve their infrastructure.

Beware of getting hutch connection in Bangalore, they are the worst here. Go for anything else except hutch. A very strict no to hutch.

Company: Hutch Bangalore
Country: India

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