Hutch
Activation of offers by Hutch

Hi, I am Ganga Raju, My Vodafone prepaid No is: 9916679987

As off for STD Rs.1 offer, we were recharging explicitly using cards, If it's validity is over, then the normal charges were applied. But From last month onwards, When I recharged using cards, I received a message saying that from every month automatically Rs.31 will be deducted from my account automatically for this offer, To deactivate it send SMS as DCT 31 to 997.

How can Vodafone will activate monthly deduction from my account without my authentication, At least they should ask me to send SMS for this. Actually I need this offer for only one month, after that I don't want. Even if I tried to deactivate it by sending SMS as DCT 31 to 997, it is displaying error code all the times. I am unable to deactivate it, but Rs.31 was deducted from my account, though i don't need this offer.

Indirectly Vodafone is cheating the people with this unwanted, unathenticated activations.

Company: Hutch
Country: India

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