Hutch / Vodofone
Monthly rental deducted without my knowledge

I did top my pre-paid Hutch during Sept. 2007 for fairly big amount (Rs. 2000). From Sept. onwards till March 05, Hutch - Vodofone is deducting around Rs.30.00 every month (5th of every month). When the deduction happened on March 05, I noticed a big change from Rs.80 balance to Rs. 50 balance and immediately called the 9886098860 and enquired. The person on the other end said that I had opted (I never did anything stupid like that) for some tune to be heard by someone who calls me (not even myself). This is also called the height of ridiculous business tactics or even call it a BRIGHT DAY LIGHT ROBBERY. It was so bright that I did not notice it for a while. In total till March 05, I have lost more than Rs. 210.00 without my knowledge. What should I do next? I did ask the person to cancel that ridiculous feature and that process costed me another Rs.3.0.

Sham Hosadurg

Company: Hutch / Vodofone
Country: India

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