Hyundai Getz
Poor customer handling

I have a hyundai getz for the last 3 years. the car has been a dream to use and taken me places from gulmarg, j&k to allahabad and nasik, maharashtra. i have been getting the vehicle serviced form the nearest authorised dealer wherever my job takes me. i took the car to authorised service station at JAMMU, j&k. i was told that they do not have the engine oil, oilfilter or the fuel filter. however on pressing, my car was given an engine oil and oilfilter change. to my horror, after 2 days, i detected oil leak in huge quantity, further examination by me confirmed that the oil filter was loose and rototing freely by hand. i tightened the same and topped the oil. my car is supposed to be a place of assured safety for my wife and kid. i must reafirm that the hyundai service at this city which has only one authorised service station has led me to make a decision. my next car is going to be the HONDA CITY and not a HYUNDAI VERNA despite the later being a better car in my opinion. so much for good customer relations and post sales service.

Company: Hyundai Getz
Country: India

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