Hyundai/i-10
Replacement of precious engine part (Cylinser block assly.2110002870)

My concern is about Hyundai manufacturing and customer satisfaction system. As you are well aware that in this case you found cylinder block (2110002870) is defective and this need to replace. Again this is not a part which is available in stock neither at your workshop and/or at your Chennai factory. This need to be import from Korea manufacturing unit. As you agree upon this is not the case which is observing frequently and may be a unique case.

Also I understand, if this part is coming from Korea and it would be replaced here, my concern is that I am not satisfied with such arrangement of local assemble of engine part. As this is new car and I will loose trust on my car's future behavior.

Please help me to get complete replacement of new car on top priority. If this need to be escalate at international level, that will be great help.

This reflects that there is no quality control system for such precious part of engine and as per me this can not be settled by free of cost replacement of defective part.

Again I'm car less for these days and wasting my time to get things corrected. Who will pay for my these days troubles???

Am I made any wrong decision to buy Hyundai car???

Will appreciate fruitful response.

Ravindra Jadav

Company: Hyundai/i-10
Country: India

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