Hyundai Motors
Poor service from Kothari Bros, Pune - Dealers of Hyundai Motors

We would like to make complaint about M/s Kothari Bros, Pune for poor post sales service. We purhase Hyundai I10 model Reg. Code MH-12-EX-6370. Within one month the steering system of failed when my colleague was driving it on Karve Rd, Pune. Though he called M/s Kothari office which is just 1 km from the place where this mishap took place still he could not get prompt service from them. Ultimately he went to the office leaving the vehicle on road. Only then they send a crane to life the vehicle.

Our miserly did not end there. Even after repeated calls M/s Kothari did not rectify the fault for one complete month. Only when we contacted the top management people of Hyundai then the things started rolling.

We warn the potential customers of Hyundai from buying the vehicle from M/s Kothari bros. It is my observation that Hyundai dealers are poor in post sales support.

Company: Hyundai Motors
Country: India

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