Hyundai Santro GLS
Poor service

This is to inform you that i have been harassed by the people working in your North service centre, i.e. B-7, GTK Indl. Area, Near Shakti Nagar Tel. Exchange.

My vehicle's 3rd Service is due and i received a call from Ms. Komal, working at your service centre, reminding me that my vehicle's service is due today i.e. 24 Nov'08. So i took my Santro to the Service Station, which usually takes me an hour to reach from my home. And i approached the department on time, confirmed as before already i.e. 1p.m. Then it was told that you will have to leave your vehicle for a day for Service because they have less time for the Service.

Wasn't i supposed to be informed about this when i was being called for the Service. I wasted my another hour arguing with them and another hour coming back.

My whole day was ruined in driving my vehicle to your station, arguing for what they called me in for, and driving back from the station.

I went for my Vehicle's Service which was not done even and had wasted my full day.

Who is responsible for this loss? Had i done something wrong, as i invested my faith in Hyundai and bought Santro last year.

The first two services were done fine. No problems at that time, i was satisfied.

But not this time.

No person talked to me properly and Ms. Komal had no explanation regarding, why she called and told me to get my Santro serviced, when she already knew that it could not be done that day.

Not satisfied with the service. I had not expected this from the brand name like Hyundai.

Look into the matter on priority basis.

Sudershan Ahuja.

9811907790

Company: Hyundai Santro GLS
Country: India

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