Hyundai Tucson
Epair standards

Dear Sir/Madam,

I have purchased a Hyundai Tucson, it is a 2006 Model and i am the Second owner. I have been Driving this Vehicle for about 18 months. I Drive and Service My car in CHENNAI>

I have been Servicing my Car With the Following Service Center in Chennai:

Kun Hyundai

TAFE ACCESS Hyundai

Hyundai Motor Plaza

I have Repeatedly Given Complaints of a Sound arising from the front region of the car when the Steering is turned to and when the vehicle moves from stationary to movement.

I have given with the same complaint all the above service centers, THEY HAVE NOT BEEN ABLE TO IDENTIFY AND RECTIFY THE SAME,

I drive my car with my wife and one 4 Year Old Child and one 3 month old infant.

EVERY TIME THE CAR HAS GONE FOR THE SERVICE I HAVE BEEN BILLED FOR VARIOUS PARTS BUT NOT THE IDENTIFICATION OF THIS PROBLEM.

the last service was done with hyundai motor plaza chennai, i have stated this complaint and i was told that it was rectified and billed for about Rs.25, 000 also, but the problem still persists.

I have undergone this problem with every service center and i am left with mental turmoil and agony, Because of this issue i have not been able to drive the car long distance and also not even in the city with confidence.

I need a solution here for this problem, I repent everyday for buying such a bad car, i have driven about 32000 km only and i have faced problems all along.

Now that i am fed up with this nonsense of Under qualified service team with all dealers and Hyundai itself, My family is at risk if they travel in this vehicle.

Is it that the service centers have been delaying in the repair so that the warranty period is over and then they can bill ENORMOUS AMOUNTS from a defect from the manufacturer..?

THERE IS ALSO A REPEATED PROBLEM WITH THE SERVICE, MOST OF THE TIME THEY COME BACK WITH SAYING THAT PARTS NOT AVAILABLE THAT TOO FOR A BREAK PAD..? ISN'T THE SAFETY OF THE PASSENGER COMPROMISED..?

THE AIRBAG LIGHT IS ALWAYS ON..? HAVE I NOT PAID A FORTUNE FOR THE SAFETY MEASURES IN THIS CAR..?

THERE ARE MANY OTHER ISSUES WHICH HAVE NOT BEEN ADDRESSED BY THE SERVICE COMPLAINTS, I DO NOT HAVE THE PATIENCE TO LIST OUT EVERYTHING WITHOUT AN ACTION BEING CONSIDERED HERE.

CAR QUALITY AND SERVICE QUALITY IS POOR.

I HAVE LOST MY PEACE OF MIND AND VALUABLE TIME BY BUYING THIS CAR.

EXPECTING A REPLY AS EARLY AS POSSIBLE.

Company: Hyundai Tucson
Country: India

  <     >