ICICI Amex card
Payment not credited

I am holding an ICICI Amrican EXpress card .. I made a payment of Rs 3700 through online from my friend s savings account (ICICI) on August 19th. Today i sSeptember 25th and the Money still not credited to my account and also debited from my friends account. Also my credit card charged with late payment. I am in USA and i am callling everyday to customer care and every day they are coming up with new story. Finally they are saying that i need to call Biller to get my account credited. when i called them they are not a in a postion to give m eany contact no or the name of biller and they are bugging me like anything.

I am not sure why they are asking me to contact an unknown biller when my card belongs to ICICI and and i have done payment through ICICI only.

they says that ICICI is tie up with up AMEX and i need to contact AMEX people only. when i contacted AMex people they says that they do not have any of my card details with them.

Any body please let me know if any idea.

Company: ICICI Amex card
Country: India

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