ICICI BANK ATM
ATM DECLINE CHG

Hi,

19/06 ATM DECLINE CHG/08-MAY-09/0475 DR INR 28.00

19/06 ATM DECLINE CHG/08-MAY-09/0475 DR INR 28.00

I have seen these two transactions due to ATM decline charges? I don’t know what these charges are and why bank deduct 56 Rs from my account even I have sufficient balance in account! I came to know that if you withdraw money from other bank ATM (other than ICICI ATM) and if that ATM doesn’t have enough money then it will charge on customer. So it is ethical to charge on customer? Is this reasonable charge by ICICI bank or is this under RBI rules.

Please verify at your end and provide me detail (With RBI notice) so I can put my case to consumer services.

Company: ICICI BANK ATM
Country: India

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