ICICI Bank
Customer care service is worst

Hello friends,

once i lost my debit card so for new request i called customer care and requested for new debit card, this all process takes 10-15 days from day we request for debit card.

also i requested them to send my card on my nearest branch Kalyani Nagar, pune instead of by courier service.

so finally after 10 days i went that to collect card in branch before got confirmed by customer care that my new card is sent to brance.but banker says that it still to come to our branch..

all this things took around 2 months and longer ..customer care used to say we sent wait for some days and banker anwers that we dont yet recieved.

finally i cancled again that processed card and again made new request.

10 days work took 2 months... by their service...

Company: ICICI Bank
Country: India

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