ICICI Bank
Account debited but money not received physically from ICICI bank

I had put my ICICI Debit card in SBI ATM, Manicktala (Kolkata) to withdraw Rs.10000 at around 6 pm on 1.11.08. I didn't get any money but I got a message that my account is debited INR 10000. I put a request on 3.11.08 (SR84706895), they said that I would get it in 7 working days but I didn't get till 11th. Again I called Customer Care and they confirmed that I will get it by 12th evening but I didn't get it. On 13.11.08, I called up Customer Care again, now executive informed me that my request is not processed. On 14.11.08 I wrote to Mr. A.Kamani of ICICI bank but no result so far.

The new story start on 16.11.08 when I withdraw Rs.20000. To my surprise I have seen there were 39 pc. Rs.500 note and inside that 500 note 1 pc. Rs.100 note was there, it means I got only Rs.19600 though Rs.20000 has been debited from my account. Again I put a request (Request no. SR86308357) on 16.11.08.

Will you please help me to get back my money.

Company: ICICI Bank
Country: India

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