ICICI Bank
Amount in savings account blocked due to non payment of Credit card bill that is not owned by me

Dear Sir,

Please suggest what shall i do?

Dear Sir,

I have an ICICI Bank Salary Account. Today after my salary got credited and as usual I received SMS from ICICI Bank. In the SMS it was stated that my Total Available Balance is Rs. -5, 655.86/-.

I called up the customer care number to inquire the reason behind the negative balance. To my greatest surprise, I came to know that an amount of Rs. 35, 286 /- has been blocked due to non-payment of Credit Card bill.

I have neither applied for this Card nor have I received this card. I am residing in Hyderabad since May. The Customer Care officer told me that the Primary card and an Add-On Card No., has been received by my brother residing in Chandannagar (Hoogly - 712136, WB).

What came to me as a shock is how I can become the primary card holder even when I have not applied for the card? I have not even put my signature on any application form. I did not receive any verification calls at my office or residence address, both in Hyderabad.

My father and brother have applied for this card and had been using this card, without even informing me. How can I be the Primary card holder and why do I need to pay the outstanding amount. And why is my salaried account been blocked.

There seems to be some fraud either from them or from the ICICI bank credit card representative for making me the primary card holder. I guess that they have put my signatures to make me the primary card holder.

My question is how can ICICI bank issue a credit card on my name without my approval.

What step can I take against ICICI bank for doing this fraud.

I am eagerly waiting for your response.

Thank you very much,

Kasturi Mitra

Company: ICICI Bank
Country: India

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