ICICI Bank
Frustrated... Services

Hi,

On 29/11 I have tried cash withdrawal from Non-ICICI Bank ATM (SBI) using ICICI Debit MasterCard. It had shown “sorry unable to process”. I have not received any cash from Non-ICICI Bank (SBI) ATM. After that 29/11 cash debited to my ICICI Bank account and same day again it was re-credited to my account. On 5th December again debited (Withdrawals) from ICICI bank account against the same transaction. I have complained to ICICI Customer Care executive, Hyderabad Date: 9th December. I have repeatedly followed-up with them. On 23rd December they have deposited that amount to my account. It had taken 24 days.

Again on 29th December I tried cash withdrawal from Non-ICICI Bank ATM (SBI) using ICICI Debit MasterCard. It had shown “sorry unable to process”. I have not received any cash from Non-ICICI Bank (SBI) ATM. After that 29/12 cash debited to my ICICI Bank account. I have launched a complaint to customer care twice and followed up many times. I have not received that amount against with same transaction yet. 30 days have already gone from the date of complaint.

Thanks and Regards,

Ajit Bhattacharjee

Company: ICICI Bank
Country: India

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